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Newsletters

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Customer Service Tips

In this month's newsletter, you will find customer service tips, important dates to remember, and information on sun safety. Customer Service Tips Practice clear communication with customers—Tone affects communication. Common mistakes to be made are using passive-aggressive language (“Actually…”) or confusing customers with slang, colloquialisms, or technical jargon. Instead of saying “You are being transferred. [...]

By |2019-06-03T10:49:00-04:00June 3rd, 2019|Newsletters, Small Business Management|

Best Practices for Terminating an Employee

In this month's newsletter, you'll find best practices for terminating an employee, important dates to remember, and some tips on throwing the perfect BBQ! Best Practices for Terminating an Employee Terminating an employee is one of the most difficult things to do in business. But, sometimes it's necessary. When that happens, follow a few best practices that [...]

Bad Habits to Break

In our March Newsletter, you will find some tips on bad habits to break, a link to filing your company's annual report, some fun facts about St. Patricks day, and a delicious and easy shepherd's pie recipe! Bad Habits to Break Using your phone, tablet or computer in bed— Most of our favorite evening devices—laptops, tablets, [...]

By |2019-02-28T10:21:17-04:00February 28th, 2019|Newsletters, Small Business Management|

Self-Improvement Goals for 2019

In our January Newsletter, you'll find out about the Florida minimum wage increase, some great self-improvement goals for 2019, and a list of job interview questions you should not ask! Check it out below. Self-Improvement Goals for 2019 Last year we shared some non-weight-loss centric New Year’s resolutions, and this year we wanted to give [...]

By |2019-01-03T09:18:04-04:00January 3rd, 2019|Legal & Compliance, Newsletters|

National Customer Service Week

In our October newsletter, you'll find a few ways to recognize your team for National Customer Service Week, the true definition of "self-care" and leadership quotes from some of the world's greatest leaders. National Customer Service Week This year, National Customer Service Week is held October 1st-5th! Here are some fun ideas on how organizations [...]

By |2018-10-01T09:24:24-04:00October 1st, 2018|Human Resources, Newsletters|

Hack Your Workday

In our August newsletter, you will find some tips on how to hack your workday, how to tell the difference in being busy and being productive, and information on the upcoming back to school tax holiday. 5 Ways to Hack Your Workday Start your day earlier— Studies suggest that morning people tend to be more [...]

By |2018-08-01T08:45:08-04:00August 1st, 2018|Newsletters, Small Business Management|

Navigating the Hiring Process

In our July Newsletter, you will find tips on navigating the hiring process, details on how to become a morning person, some ideas for Florida day trips, and the guidelines to creating a perfect cheese board! Check it out! Navigating the Hiring Process If you’ve grown your business to the point where you need to start [...]

By |2018-07-02T09:05:23-04:00July 2nd, 2018|Hiring Employees, Newsletters|