In our October newsletter, you’ll find a few ways to recognize your team for National Customer Service Week, the true definition of “self-care” and leadership quotes from some of the world’s greatest leaders.

National Customer Service Week

This year, National Customer Service Week is held October 1st-5th! Here are some fun ideas on how organizations can have a memorable customer service week; one that both the customers & service reps would enjoy and appreciate.

Handwrite thank you notes to the oldest, most loyal customers and also to the most productive service reps • Call, text or email all of your clients and let them know you appreciate their business • Spotlight your service team members with certificates recognizing something positive they have done • Host an intra-organizational competition and announce the winner at the end of the week • Brag about your service team on social media • Decorate the office • Bring in special treats • End the week with an appreciation lunch or dinner.

Leadership Quotes From Great Leaders

The leader is one who, out of the clutter, bring simplicity… out of discord, harmony… and out of difficulty, opportunity.—Albert Einstein

My job as a leader is to make sure everybody in the company has great opportunities, and that they feel they’re having a meaningful impact.—Larry Page

The most courageous act is still to think for yourself. Aloud.—Coco Chanel

The ability to learn is the most important quality a leader can have.—Sheryl Sandberg

If you want to build something great, you should focus on what the change is that you want to make in the world.—Mark Zuckerberg

Whenever you do a thing, act as if all the world were watching.—Thomas Jefferson

Communication is the most important skill any leader can possess.—Richard Branson

People that succeed at the highest level are not lucky; they’re doing something different;ly than everyone else.—Tony Robbins

Someone is sitting in the shade today because someone planted a tree a long time ago.—Warren Buffet

What Does Self-Care Really Mean?

We hear a lot about “self-care” these days, and while many people think it’s all bubble baths and cupcakes, it’s really about taking care of yourself in such a way that you won’t regularly need a break from reality.

Sometimes self-care is the last thing you want to do, like struggling through a hard workout or letting go of a toxic friend. It may be getting a second job so you can have a savings account or just realizing you can’t be everything to everyone all the time.

It often means looking your failures and disappointments square in the eye and re-strategizing. It is not satiating your immediate desires. It is letting go. It is choosing new. It is disappointing some people. It is making sacrifices for others. It is living a way that other people won’t, so maybe you can live in a way that other people can’t.