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customer service

|Tag: customer service

Customer Service Tips

In this month's newsletter, you will find customer service tips, important dates to remember, and information on sun safety. Customer Service Tips Practice clear communication with customers—Tone affects communication. Common mistakes to be made are using passive-aggressive language (“Actually…”) or confusing customers with slang, colloquialisms, or technical jargon. Instead of saying “You are being transferred. [...]

By |2019-06-03T10:49:00-04:00June 3rd, 2019|Newsletters, Small Business Management|

National Customer Service Week

In our October newsletter, you'll find a few ways to recognize your team for National Customer Service Week, the true definition of "self-care" and leadership quotes from some of the world's greatest leaders. National Customer Service Week This year, National Customer Service Week is held October 1st-5th! Here are some fun ideas on how organizations [...]

By |2018-10-01T09:24:24-04:00October 1st, 2018|Human Resources, Newsletters|

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