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Small Business Management

|Small Business Management

Customer Service Tips

In this month's newsletter, you will find customer service tips, important dates to remember, and information on sun safety. Customer Service Tips Practice clear communication with customers—Tone affects communication. Common mistakes to be made are using passive-aggressive language (“Actually…”) or confusing customers with slang, colloquialisms, or technical jargon. Instead of saying “You are being transferred. [...]

By |2019-06-03T10:49:00-04:00June 3rd, 2019|Newsletters, Small Business Management|

Best Practices for Terminating an Employee

In this month's newsletter, you'll find best practices for terminating an employee, important dates to remember, and some tips on throwing the perfect BBQ! Best Practices for Terminating an Employee Terminating an employee is one of the most difficult things to do in business. But, sometimes it's necessary. When that happens, follow a few best practices that [...]

Habits of Successful Happy People

In our April Newsletter, you will find out how to develop habits of successful happy people, a link to a great app for finding new business, and a delicious summer dessert recipe! Habits of Successful Happy People They are passionate - Successful, happy people don’t just have interests; they have passions, and they devote themselves completely to [...]

Bad Habits to Break

In our March Newsletter, you will find some tips on bad habits to break, a link to filing your company's annual report, some fun facts about St. Patricks day, and a delicious and easy shepherd's pie recipe! Bad Habits to Break Using your phone, tablet or computer in bed— Most of our favorite evening devices—laptops, tablets, [...]

By |2019-02-28T10:21:17-05:00February 28th, 2019|Newsletters, Small Business Management|

Create A Workplace That Supports Mental Health

In this month's newsletter, you'll find out how to create a workplace that supports mental health, how to keep workers' comp claims to a minimum, some important dates to remember, and a delicious recipe perfect for the Super Bowl. Create A Workplace That Supports Mental Health People can be hesitant to talk about it in [...]

2019 Florida Minimum Wage Poster

Effective January 1st, 2019, the Florida minimum wage will increase from $8.25 to $8.46 for non-tipped employees and from $5.23 to $5.44 for tipped employees. This is up from January 2018 when it was raised from $8.10 to $8.25. Florida businesses must display Federal and State of Florida employment law posters where they can be easily [...]

By |2018-12-28T09:43:43-05:00December 27th, 2018|Legal & Compliance, Small Business Management|